Your information

Privacy information.

Contact enquiries

When you submit our contact form, we collect the name, email address, product information and message you provide so we can respond. Our website host, Netlify, processes and stores form submissions for us. Contact enquiries are separate from newsletter subscriptions.

Email subscriptions

Our optional subscription form is provided by Brevo. The details you submit are used for the emails described in that form. You may unsubscribe using the link in those emails or contact us for help.

Website measurement

We use Google Tag Manager to manage website tags, including Google Analytics and Meta Pixel when enabled in the container. These services can process device information, page views and interactions using cookies or similar technology. Applicable consent choices are managed through the website’s tag settings.

Third-party websites

Amazon and YouTube links take you to external services with their own privacy practices. An embedded subscription form, where shown, communicates directly with its provider.

Questions and requests

Contact caorixing@xinghenova.cn to ask about your information, request correction or deletion, or withdraw an email subscription. Please do not send sensitive personal information through the contact form.